Grumpy’s Restaurant Featured In “The ‘Queen of Grumpy’s’ on Legacy, Leadership, and Growing a Restaurant Brand That Lasts” on FSRMagazine.com
Celebrating Legacy, Leadership, and Family at the Heart of Grumpy’s
JACKSONVILLE, Fla. – Grumpy’s Restaurant, the award-winning full-service Americana diner serving breakfast, lunch, and brunch, is honored to be featured in a recent FSR Magazine article spotlighting Margie Murphy, affectionately known as the “Queen of Grumpy’s.”
The feature, titled “The ‘Queen of Grumpy’s’ on Legacy, Leadership, and Growing a Restaurant Brand That Lasts,” highlights Margie’s remarkable journey from server to manager over more than two decades — and the family-first culture that defines the Grumpy’s brand.
“There’s no place like Grumpy’s,” says Murphy. “I’ve raised my family here, I’ve met generations of customers and staff, I’ve celebrated all sorts of special occasions with our team, and managed a lot of long-time friendships. We’ve always been more than just a restaurant.”
Since opening its doors in 1999, Grumpy’s Restaurant has remained committed to bringing dining back to its roots — offering made-from-scratch comfort food, genuine hospitality, and a welcoming atmosphere that feels like home. The article reflects on how that mission has shaped a lasting legacy built on community, consistency, and care.
A Legacy of Leadership
After nearly three decades of dedicated service, Margie Murphy will retire at the end of 2025, leaving behind an indelible mark on the Grumpy’s family and its loyal guests. She passes the torch to Courtney Smith, Vice President of Operations, and Angela “Angie” Brown, Assistant General Manager, both of whom began their Grumpy’s careers from entry-level positions and rose through the ranks.
Their stories mirror the company’s core belief in developing leaders from within and fostering an environment where employees can grow personally and professionally.
“We build from the bottom and expand from within,” said Smith. “We’re all here grinding together, leading by example. Our team sees that, and it makes them want to stay with us and help us scale.”
Community, Family, and the Grumpy’s Way
Throughout the article, the Grumpy’s team shares stories that showcase the deep bond between the restaurant, its employees, and the community — from rallying together after hurricanes to staying connected during the pandemic.
As Grumpy’s continues to expand its franchise footprint across Florida and Georgia, this feature celebrates not only Margie’s leadership but also the people-first values that will continue to guide the brand’s future.
For the seventh consecutive year, Grumpy’s Restaurant was named “Best Restaurant Overall” in the 2025 Best of Bold City Community’s Choice Awards, among other honors — reaffirming its position as a true hometown favorite.
“Through the years, we’ve cried together, we’ve laughed together, and created a family in these four walls,” said Murphy. “And that’s what keeps us at Grumpy’s.”
About Grumpy’s Restaurant
Founded on the love of bringing family and friends together over great diner food, Grumpy’s Restaurant™ delivers high-quality, made-from-scratch comfort food with sweet southern hospitality — all at a working-class price. With five open locations in Northeast Florida and expansion underway, Grumpy’s remains committed to its mission of quality, consistency, and genuine hospitality.
Serving breakfast, lunch, and brunch daily, Grumpy’s features fresh-made classics alongside chalkboard specials, homemade soups, signature coffee, fresh juices, and desserts.
For more information about the Grumpy’s Restaurant Franchise opportunity, visit www.GrumpysFranchise.com or www.GrumpysRestaurantCo.com.
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