Grumpy’s Restaurant featured in “Jacksonville Staple Grumpy’s Restaurant Addresses Community During COVID-19 Crisis” on Franchising.com.
The Orange Park diner, known for its hospitality and as a local gathering space, addresses concerns regarding the coronavirus outbreak
March 20, 2020 // Franchising.com // JACKSONVILLE, Fla. – Noted as Jacksonville’s “Best Kept Secret” and “Best Overall Restaurant” Grumpy’s Restaurant is one of many small businesses around the world taking a hit during the coronavirus outbreak. During a time when many are hesitant to dine out, Grumpy’s is taking initiatives to ensure that customers feel comfortable.
“Although we are blessed to still be open, this is a hard time for everyone,” said President and CEO Daniel DeLeon. “People are nervous and a lot is unknown, and we want to provide a sense of normalcy to our regular patrons to our best ability. This is an evolving situation that we are taking day-by-day.”
As of right now, Grumpy’s full-service dine in options are still available, but the brand has added the option for curbside pick-up for guests who do not feel comfortable leaving their car. The diner is also offering single use disposable utensils, plateware, beverage cups, condiments, and all guests that opt to dine in are offered a single-use paper menu.
“We have decreased our seating capacity to effectively practice social distancing, and our cleaning and sanitation practices are taken very seriously,” added DeLeon. “With all that being said, if you do not want to leave your car, we will bring the food right to you. We want to see our regular patrons, but not under any circumstances where they feel uncomfortable.”
Grumpy’s Restaurant takes pride in the fact that the diner has bi-monthly health and food safety inspections from a third-party inspection company. All employees are state-certified ServStaff Safe Food Handlers, and, as always, Grumpy’s brings in a professional cleaning crew to clean and disinfect the restaurant every evening.
Founded in 1999, the original Grumpy’s was a dream of a U.S. Navy cook, known as “Chef Grumpy: The Bad Mood Dude.” After retiring, “Grumpy” decided to take a leap of faith and continue to serve his community in a different facet. The restaurant is committed to serving its community, especially local veterans, and Grumpy’s prides itself on the staff’s sweet southern hospitality while serving a hungry person’s portion at a working-class price.
“We hold close-knit relationships with our patrons, and we miss seeing our regulars who make Grumpy’s the community space that it is,” said DeLeon. “We are praying for our Grumpy’s family to stay safe and come out of this strong.”
For more information, visit GrumpysRestaurantCo.com.
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